Content provided by Richard Beard, Senior Manager, Cybersecurity, LBMC, PC

Many times lessons from our personal lives parallel those of our professional lives. Achieving things that we are passionate about requires much planning, perseverance, and handling the unexpected. And sometimes we need to just depend on others to do things that we can’t.

This is a story about adventure, perseverance, setbacks, trust, and victory. Our family has enjoyed traveling in the southwestern US for many years. We’ve visited dozens of national parks and national monuments, and have seen some amazing things. But one of my most memorable trips was a fateful journey to Coyote Gulch in the Grand Staircase-Escalante National Monument. Coyote Gulch is a secluded but beautiful canyon in the middle of a rocky Utah desert. A stream runs through the canyon for several miles under arches, past thousand-foot sheer walls and green vegetation.

In early October of 2021 my wife, Tara, and I flew to Las Vegas and rented a Jeep. As we drove through the corner of Arizona and up to Utah, we camped and visited a few sights along the way but our ultimate goal was Coyote Gulch. We made our way to Escalante, UT where we left the pavement and drove 40 miles on a washboard gravel and dirt road.

We had planned on getting to Coyote Gulch early enough to hike down into the canyon, camp, and come out the next day. However, it took longer than expected to get there and we decided to sleep in the Jeep and start the next morning. We knew we would have to make it in and out in one day, however, since rain was forecast for the next night and it can be dangerous in the gulch when flash floods are caused by heavy rain.

Early the next morning with backpacks and hiking poles we set out across the rocky desert for about two miles to the point where we could climb down into the gulch. Once we located that we climbed down about 600 feet. I had brought a 200 foot rope for the steepest part and it still didn’t quite reach the bottom. But we made it down fine.

Coyote Gulch 3

Preparation

We had planned this trip for months, watching YouTube videos and researching just what we needed to bring and the route to take. And as it would turn out preparation would play a big part in our success that day. We brought all the water we could carry as well as water filtration in case we needed to drink water from the stream. We had food, snacks, headlamps, water shoes, and an electrolyte drink mix to help get us through. I also downloaded a trail map of the area so we would not have to depend on cell service if we needed navigation.

Enjoying the View

Our goal once we got into the canyon was to go as far as we could and see the beautiful features and then allow enough time to get back to the ascent point and get back to the Jeep before dark. We hiked through the water and on the banks of the stream taking lots of pictures. And by about 2 p.m. we decided it was time to turn around. Even though we were seeing the same things on our return trip, we were seeing them from a different perspective and took in and enjoyed every sight. By the time we returned to the point of ascent, we were both tired but Tara was particularly spent since we had already hiked about 8 miles with backpacks.

Coyote Gulch 2

Setback

Our rope was still tied where we left it but it didn’t reach the ground. We tried to get both of us up to the point where we could use the rope but without success. There were two other men there ready to go back up also. One of them, Rich, had been a trail guide and was very experienced. They offered their help but after a while, Tara had scraped knees and elbows and just was not able to make it up. So we had to look for an alternative.

The Jeep was parked about two miles away but getting to it was not an option. We could hike out the long way through the canyon and then Hurricane Wash, but that would put us miles away from the Jeep. Our only real option was to decide on trust. Rich and his friend who had helped us at the bottom of the ascent offered to drive the Jeep and leave it at the Hurricane Wash trailhead and we would hike out and pick it up there. This is probably the most trust I have ever put in someone I just met. But they had proven themselves by sincerely trying to help us make our way up the rocks. So, I handed the keys to a Jeep that wasn’t mine to Rich. He promised to deliver the Jeep to the trailhead for us and leave the keys under the front tire.

Coyote Gulch 1

Adapting to Circumstances

One thing we have learned over many years of camping is that things usually don’t go as planned and we need to be flexible and adapt. The hike out via Hurricane Wash was about eight miles and we were starting at around 4:30 p.m. Since we had drunk most of the water we brought with us we needed to find drinkable water for the hike out. In my research, I saw that there was a place to get fresh water that dripped down one of the cliffs close to the Jacob Hamblin arch. We located that place, collected water, and filtered it. We still had enough snacks to give us energy along the way as well as an extra electrolyte drink mix for the trek.

The trail through the canyon was basically beside and through the stream which eventually became the dry Hurricane Wash. As we made our way out we were happy to see many beautiful things we would not have otherwise gotten to see. The downloaded trail map saved us from veering too far off the Hurricane Wash trail. We kept trekking, stopping occasionally for short rest breaks, knowing we needed to get out before the rain came and the situation got more dangerous.

 

Perseverance

Eventually, the sun set and we were in the dark. We had headlamps which thankfully lasted the entire hike back. But after dark the hiking was slower. By this point, we were hiking in the dry Hurricane Wash but it was still pretty rough in places. The trail was sometimes down in the wash and sometimes up along the bank. At one point we came to what appeared to be a wall of stacked rocks and we had to backtrack to get around these and continue.

Around 9:00 p.m. we could tell that we were getting close based on the downloaded trail map. I can say that I don’t remember ever being more tired than I was that night. We did finally reach the Hurricane Wash trailhead and the rented Jeep was parked there just as promised. Thank you, Rich! We still had a couple of hours to drive back down Hole in the Rock Road to get to Escalante. We had been camping this whole trip and were happy to find an Air BnB in Escalante, and got to bed close to midnight.

One of the key lessons from this experience is that preparation is key. If we had not been prepared with extra food, flashlights, water filtration, and navigation, we would have had a different outcome. And this is true of any compliance effort or project that you may undertake. It’s easy to get caught up in the day-to-day activities but stepping back and carefully planning will pay dividends.

For example, if you’re planning to have a type 2 SOC audit at the end of the year, you’ll need to make sure you are collecting and preserving the appropriate evidence all year long. You’ll need to know your controls and make sure all members of the team are ready to provide the evidence. Enough time should be allocated for the project. We sometimes see a client project manager who struggles to keep up because they already have a full plate and other responsibilities.

Setbacks

Some level of setback is inevitable. And we must adapt to achieve our goals. But if you are prepared, you can work through the setbacks, adapt, and overcome. For example, if you have a security incident, follow your documented incident response plan to identify, contain, and recover. You may find that your plan didn’t cover everything needed. So you exercise perseverance, adapt and solve the problem, and update your plan. Then you’ll be even better prepared for the next event.

Trust an Expert

One part of the solution to our problem had nothing to do with us. We had to trust an expert, someone with skills and experience who had proven themselves to be trustworthy. There are many times that we find ourselves a little out of our depth and needing assistance. Rather than spinning our wheels and wasting time and money, hiring a trusted expert with skills and experience can be a better and quicker solution.

Enjoy the Success

At the end of our journey that day we were extremely tired and sore for a few days. But I wouldn’t trade the experience. We saw some amazing things, even more on our long hike out. We learned what we were capable of. I would not have thought we could hike 16 miles in a day with backpacks. And the photos and memories of what Tara and I shared that day will always be with me.

So for your next compliance or other type of project, ensure you adequately prepare, adapt to the inevitable setbacks, and persevere to completion. Then take time to celebrate with your team. And don’t forget to use a trusted expert when necessary.

LBMC assists with many types of security and compliance initiatives including SOC 1 and SOC 2, HITRUST, PCI, Penetration Testing, ISO, Risk Assessments, and Cybersecurity Consulting.