Navigating the complexities of content management and automation is a challenge every modern business faces. Amidst this landscape, OnBase emerges as a beacon of efficiency and organization. Developed by our partner Hyland, OnBase is a content services and intelligent automation platform that organizes, manages, and optimizes your content, processes, and cases.
But what exactly is OnBase, and how can it be used to transform your business operations? Let’s delve into these questions and explore how LBMC Technology Solutions, a leading provider of OnBase, can help you leverage this powerful platform.
What is OnBase?
OnBase is a content services and intelligent automation platform that provides a comprehensive solution for managing content, workflows, and cases. It empowers organizations to become more agile, efficient, and effective. OnBase offers a range of features that help deliver better customer and employee experiences.
Key Features of OnBase
- Automated Multichannel Capture: OnBase can intelligently capture and process business data from various sources, automatically classifying and verifying the data for immediate use.
- Reporting and Analytics: OnBase provides real-time visibility into your content and processes with interactive dashboards and audit trails of all content-related activities.
- Process Automation: OnBase can automate repeatable tasks, route documents, and manage exceptions using tools such as configurable workflows, customizable forms, and built-in rules engines.
- Case Management: OnBase can manage all content and processes surrounding cases or data applications – from documents, emails, and tasks to approvals, compliance, and verifications.
- Collaboration: OnBase allows secure sharing of content and collaboration with tools like co-authoring, version control, tasks, and notifications, as well as enhanced security and control.
- Retention and Records Management: OnBase can manage your information through its entire lifecycle by automating the secure retention and destruction of your documents and records.
What is OnBase Used For?
OnBase is used to automate manual processes, manage important business content, and work with other applications to provide users with a complete view of the right information. It gives visibility into workflows, documents, and information status and automates and supports retention requirements.
But how does this work in practice? Let’s look at a real-world example.
Working with LBMC Technology Solutions, an authorized OnBase solution provider, Bush Brothers – one of the largest producers of baked beans in the United States – chose OnBase to optimize accounting processes. OnBase also improved visibility across the enterprise, reducing operational costs, dispute resolution time, and days sales outstanding (DSO).
Benefits of Using OnBase
- Transforms Internal Processes and Customer Experience: OnBase continuously enhances and improves user experiences with your employees, customers, patients, constituents, students, vendors, and partners.
- Reduces Operating Costs: OnBase automates predictable decisions and provides useful tools to manage all surrounding tasks, activities, and information.
- Minimizes Risk: OnBase provides a secure, protected environment for your work.